(248) 888-6860 support@tcguys.com
Information Technology (IT) is expensive. There are hardware costs of desktops, laptops, tablets, firewalls, switches, and servers. There are software costs like electronic medical records and practice management applications. There are professional costs for staff training, software installation and configuration, and the ongoing support of the hardware and cost of software application maintenance and enhancements. In the IT industry this is commonly referred to as the Total Cost of Ownership or “TCO” and is measured over time.

The equation is simple:

Hardware + Software + Training + Maintenance

=

Total Cost of Ownership

We welcome you to Google the term and do some reading. As you will learn, TCO can vary widely depending on a number of factors that go well beyond the price of the computer equipment. These factors include but are not limited to:

staff helping doctor with IT problem

Quality

The quality of the PC, server, and other network components such as; Printers, Scanners, Firewall, UPS, Switches, and Wireless Routers.

Maintenance

How well these components are maintained, the length and type of warranty, as well as less tangible factors like loss of productivity due to full or partial network down time.
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Security

How well your network is defended against the overwhelming number of viruses, malware, and other security threats that occur daily.

One thing that everyone seems to agree on is the best way to keep your TCO as low as possible is to MANAGE your IT infrastructure. This is EXACTLY what TCG provides.

Proactive management of your IT infrastructure.

Our Commitment

At TCG, we understand the value our clients find in having a highly productive IT environment. They can concentrate on business matters without having to worry about IT. We have invested in the tools and have the skills and expertise to keep your TCO low and relentlessly seek new and improved methods of keeping it that way. As a business, you want to fully understand your support costs and know that they are not going to change unless you make that decision.

With TCG, you will know the whole “cost picture” before making each and every final decision. We are not in business to sell you something. We are in business to become your trusted resource and advisor. From day one, we truly become your PARTNER by removing the IT challenges from your list of to-dos, and providing quality, timely support.

Our commitment is to maintain your system as economically as we can to provide optimum production up-time. Together, these commitments will enhance your bottom line. TCG is built around honesty, reliability, hard work, determination, and client advocacy. Living these ideals every day results in a win-win relationship with our client partners.