(248) 888-6860 support@tcguys.com

On-Demand Support Program

on demand support

IT Support for Smaller Offices

The Computer Guys offer clients a range of robust IT support plans, but some smaller practices prefer a more on-demand approach. For a nominal monthly fee, healthcare practices can have lightning speed access to our expert support team, without the larger monthly costs associated with a proactive support package. This On-Demand Support program includes the services necessary to enable our support team to access your office network remotely, dramatically reducing the time require to solve any issues, which saves you money.

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Stuck Without Support

For a small office with no IT staff, the slightest issue could cost you an entire day. It takes time to look up an IT resources, get them out to visit the office, and then finally begin resolving the problem. Plus, once they arrive, they need to familiarize themselves with your whole network, which racks up the billable hours.

Easy Access to Professional IT Support

When you participate in TCG’s On-Demand Support program, our team can log into your network remotely within minutes. And since we’re already familiar with how many machines and devices you’re using, the way your network is structured, and any past issues, we can get to work right away.

  • Plans are typically between $40-$80/month for access to On-Demand Support
  • Issues can be resolved in as little as 15 minutes

Get Your FREE Assessment & Proposal

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On-Demand Support

on demand support

IT Support for 1-2 Physician Offices

The Computer Guys offer clients a range of robust IT support plans, but some smaller practices prefer a more on-demand approach. For a nominal monthly fee, healthcare practices can have lightning speed access to our expert support team, without the larger monthly costs associated with a proactive support package. This On-Demand Support program includes the services necessary to enable our support team to access your office network remotely, dramatically reducing the time require to solve any issues, which saves you money.

s

Stuck Without Support

For a small office with no IT staff, the slightest issue could cost you an entire day. It takes time to look up an IT resources, get them out to visit the office, and then finally begin resolving the problem. Plus, once they arrive, they need to familiarize themselves with your whole network, which racks up the billable hours.

Easy Access to Professional IT Support

When you participate in TCG’s On-Demand Support program, our team can log into your network remotely within minutes. And since we’re already familiar with how many machines and devices you’re using, the way your network is structured, and any past issues, we can get to work right away.

  • Plans are typically between $40-$80/month for access to On-Demand Support
  • Issues can be resolved in as little as 15 minutes

Get Your FREE Assessment & Proposal

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Affordable

On-Demand Support provides you with affordable access to the best healthcare IT support in Metro-Detroit. You only pay for the hours you use plus a nominal monthly access fee.

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Secure

TCG uses only the latest, most advanced remote access technology which means your network will remain secure.

Time-Saving

On-Demand Support means our team can fix your problems fast! No more waiting for an IT person to show up. Just call us and we can have it resolved in as fast as 15 minutes!

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